FAQ

Can I order online?

Yes, you may order online. When you place an order, please be sure to include all information regarding your physical address such as house/business number, street name, directions such as north, southeast, etc, and the correct ZIP code. It is also helpful to include make, model and year of your vehicle in the "Add order notes" portion of the online order.  It is important to include all correct information to help assure that your package arrives quickly. Please include your phone number and email address also.

Standard shipping is within 5-10 business days your order is received, HOWEVER, Due to COVID-19 and unprecedented increase in demand our production lead times have significantly increased.  Some parts/orders may take as much as 6 weeks to produce and ship based on our current backlog.  We apologize for this inconvenience and are working diligently to fulfill orders while still maintaining the standards in quality that we expect.  As a family and minority owned company, we appreciate your business and your patience during these unprecedented circumstances.

Ordering online is safe and secure. Feel free to call if you have any questions or concerns. You can reach us at 1-800-873-5871 toll free or fax to 1-800-792-1175.

How much is shipping?

When checking out you will notice there is an ESTIMATED shipping amount provided; this is an ESTIMATE only, and you will only be charged the amount applied based on your actual shipping information provided.

Shipping costs vary based on size of package and location/region it is being shipped.  Oversize parts and all other shipping costs will be the quoted rate of carrier. Please call if you have any questions regarding shipping.  Shipping rates start at the minimum flat rate of $20.00.

Can I order COD?

For COD orders or if you wish to mail a payment, please contact us

Are International Orders accepted?

International orders are accepted; PayPal is preferred method of payment, however we do accept major international credit cards.  Shipping cost will be the quoted rate of the carrier.  Additional confirmation may be required prior to shipping internationally.